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Pope Saint Paul VI (3 April 1969): “Although the text of the Roman Gradual—at least that which concerns the singing—has not been changed, the Entrance antiphons and Communions antiphons have been revised for Masses without singing.”

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Views from the Choir Loft

Watershed Customer Service

Jeff Ostrowski · June 10, 2013

ATERSHED strives to give the best customer service possible. We believe that we do a fairly good job, considering the current state of events. Here are some items to consider:

NUMBER 1   •   Many companies rake in large profits from “shipping and handling” charges. This is legal, because they file the profits under the heading of “handling” costs. We don’t do this — you pay only the cost of shipping. In January of 2013, international shipping rates went up by 35%.


NUMBER 2   •   Today’s companies (phone companies, airlines, electric companies, etc.) make their customers stay “on hold” for hours at a time. I once had an airline keep me “on hold” for seventeen (17) hours. There was no alternative to correct the mistake made by American Airlines. It was the worst experience of my life … but companies do this all the time. More and more companies have begun to treat their customers like animals, simply because they can get away with it. (AT&T is one of the worst, by the way.) Although we at Watershed are not perfect, we have tried to make sure our customers have good options for assistance.


NUMBER 3   •   Both Lulu and CreateSpace have people available around the clock to help you. For instance, with Lulu, all you have to do is click HERE and there are many options to obtain assistance. The contractual agreement we signed with Lulu and CreateSpace does not allow us to directly answer questions from customers about their accounts. This is due to reasons of security.

Please note:   It is the responsibility of customers to remember their username and password.

We try to provide as many videos as possible explaining how to purchase Lulu items. Click here to watch a video explaining how to order more than one book from Lulu and take advantage of coupons.


NUMBER 4   •   I think you’ll agree that our books have extremely low prices. We are trying to serve the Church. When I was visiting my family for my brother’s ordination, I filled up our mini-van. Look in the upper right corner and see how expensive it was — $70.00!  In light of this, I think you’ll agree our prices are extremely low. If you still don’t believe me, look at this book I recently ordered from Paraclete Press and look at the cost of shipping (in the United States!!!):

Opinions by blog authors do not necessarily represent the views of Corpus Christi Watershed.

Filed Under: Articles Last Updated: January 1, 2020

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About Jeff Ostrowski

Jeff Ostrowski holds his B.M. in Music Theory from the University of Kansas (2004). He resides with his wife and children in Michigan. —(Read full biography).

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Corpus Christi Watershed

President’s Corner

    “Music List” • 28th in Ordinary Time (Year C)
    Readers have expressed interest in perusing the ORDER OF MUSIC I’ve prepared for 12 October 2025, which is the 28th Sunday in Ordinary Time (Year C). If such a thing interests you, feel free to download it as a PDF file. As always, the Responsorial Psalm, Gospel Acclamation, and Mass Propers for this Sunday are conveniently stored at the dazzling feasts website alongside the official texts in Latin.
    —Jeff Ostrowski
    PDF Download • “Offertory” for this Sunday
    This coming Sunday, 12 October 2025, is the 28th Sunday in Ordinary Time (Year C). Its OFFERTORY ANTIPHON (PDF) is gorgeous, and comes from the book of Esther, as did the ENTRANCE CHANT last Sunday. Depending on a variety of factors, various hand-missals (all with Imprimatur) translate this passage differently. For instance, “príncipis” can be rendered: King; Prince; Lion; or Fierce lord. None is “more correct” than another. It depends on what each translator wants to emphasize and which source text is chosen. All these pieces of plainsong are conveniently stored at the blue-ribbon feasts website.
    —Jeff Ostrowski
    Why A “Fugue” Here?
    I believe I know why this plainsong harmonizer created a tiny fugue as the INTRODUCTION to his accompaniment. Take a look (PDF example) and tell me your thoughts about what he did on the feast of the Flight of Our Lord Jesus Christ into Egypt (17 February). And now I must go because “tempus fugit” as they say!
    —Jeff Ostrowski

Quick Thoughts

    New Bulletin Article • “12 October 2025”
    My pastor requested that I write short articles each week for our parish bulletin. Those responsible for preparing similar write-ups may find a bit of inspiration in these brief columns. The latest article (dated 12 October 2025) talks about an ‘irony’ or ‘paradox’ regarding the 1960s switch to a wider use (amplior locus) of vernacular in the liturgy.
    —Jeff Ostrowski
    “American Catholic Hymnal” (1991)
    The American Catholic Hymnal, with IMPRIMATUR granted (25 April 1991) by the Archdiocese of Chicago, is like a compendium of every horrible idea from the 1980s. Imagine being forced to stand all through Communion (even afterwards) when those self-same ‘enlightened’ liturgists moved the SEQUENCE before the Alleluia to make sure congregations wouldn’t have to stand during it. (Even worse, everything about the SEQUENCE—including its name—means it should follow the Alleluia.) And imagine endlessly repeating “Alleluia” during Holy Communion at every single Mass. It was all part of an effort to convince people that Holy Communion was historically a procession (which it wasn’t).
    —Jeff Ostrowski
    “Canonic” • Ralph Vaughan Williams
    Fifty years ago, Dr. Theodore Marier made available this clever arrangement (PDF) of “Come down, O love divine” by P. R. Dietterich. The melody was composed in 1906 by Ralph Vaughan Williams (d. 1958) and named in honor of of his birthplace: DOWN AMPNEY. The arrangement isn’t a strict canon, but it does remind one of a canon since the pipe organ employs “points of imitation.” The melody and text are #709 in the Brébeuf Catholic Hymnal.
    —Jeff Ostrowski

Random Quote

“I love them that love me: and they that in the morning early watch for me shall find me.”

— Proverbs 8

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